Nasuni Maintenance Notifications

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maintenance VAULT: Cutover to new cluster - changes made after 10:00 AM ET will need re-applying

Status: completed
Start: 2026-09-21T14:00:00+00:00
End: 2026-09-21T15:00:00+00:00
Updated: 2026-09-21T14:31:23+00:00

What's happening

We're moving HashiCorp Vault to a new cluster on Monday 21 September, 10:00–11:00 AM Eastern (14:00–15:00 UTC).

The address is not changing. https://vault.nasuni.dev works exactly as it does today, and no client configuration needs to change.

Important: data written after 10:00 AM Eastern will not carry over

We take a point-in-time snapshot of Vault at 10:00 AM Eastern and restore it onto the new cluster. Anything written after that moment lands on the old cluster and will be lost when we switch over.

If you write a secret, rotate a credential, or change a policy between 10:00 and 11:00 AM Eastern, you will need to do it again once the cutover is complete.

Reading secrets is unaffected — everything stored before 10:00 AM stays readable throughout.

What we're asking

What to expect

Why we're doing this

The current cluster runs a version of Vault that's past end of support, and its storage can't keep up with large deployments — that's the cause of the intermittent Vault timeouts during big rollouts. The replacement has roughly 40x the write headroom, and we've load tested it at 7,000 machines authenticating in about 8 seconds.

Questions

Contact IT Infrastructure.

maintenance Migration of volumes from MARPD0-MGSANC01-appliance-1 to MARPD0-MGSANC01-appliance-3

Status: completed
Start: 2026-06-16T20:30:00+00:00
End: 2026-06-17T05:30:00+00:00
Updated: 2026-06-17T12:53:53+00:00

Migration off of MGSANC01-appliance-1

ANTICIPATED START:

Tue Jun 16 2026 16:30:00 GMT-0400 (Eastern Daylight Time)

ANTICIPATED END:

Tue Jun 16 2026 18:30:00 GMT-0400 (Eastern Daylight Time)

CHANGE TICKET REFERENCE:

ITS-398
Customer-Facing Link
Helpdesk-Facing Link

POINT OF CONTACT:

PRIMARY: Max Busiek (DM on Slack for any issues)
BACKUP: Cliff Sweet, Chris Arnold (if primary POC unreachable)
EMERGENCY: Michael Normington (after-hours / urgent escalation)

AFFECTED TEAMS:

IT | Product Integration | Performance | Customer Support | Professional Services | Technical Account Management

AFFECTED SYSTEMS:

EXPECTED DISRUPTION:

NONE

RISK LEVEL:

LOW

ROLLBACK/ABORT CRITERIA:

We will trigger an abort and rollback if there is any unavailability of data on the affected systems. Please report any data/VM unavailability immediately to POC.

DESCRIPTION OF WORK:

Migration off of MARPD0-MGSANC01-appliance-1 (PowerStore 3000T) to MARPD0-MGSANC01-appliance-3 (PowerStore 5200T). Volumes backed by appliance-1 will be copied over to appliance-3 by the PowerStore migration tool and automatically re-homed onto the new appliance. No pre-work is necessary for affected teams. IT Infrastructure will perform a storage re-scan prior to the work so that all affected systems will be aware of the new appliance and have the proper paths to the new appliance prior to the migration.